Full Service Marketing

Lock, Stock and Smokin' Barrel

The American Plaque Co. is an Indiana based manufacturing company. For over 15 years Connect has been supplying the US government and armed forces with hand made wooden plaques, desk nameplates and shadow boxes. A large proportion of their business is direct online sales to customers themselves.

THE GOAL

  1. To create an effective online marketing strategy for the The American Plaque Company online retailing website, www.militaryplaques.com
  2. To develop both content and website design of www.militaryplaques.com
  3. To set up a sales support system for all the customers who purchase through www.militaryplaques.com

THE APPROACH

The Northern Office designed a cost effective web marketing strategy that focused on client loyalty and satisfaction. This also includes improving the website’s ranking in search engines, developing new and relevant content and managing the sales, administration, and customer service of the website.


THE IMPLEMENTATION

Online Marketing Strategy

  • Search Engine Optimization and Search Engine Marketing
    • Keyword Research
    • Market Research
    • Web Analytics
  • Email Campaigns and E-Newsletters
  • Customer Relationship Marketing
  • Press Releases
  • Social Media Marketing
  • Link Building and Link Creation
  • Online Surveys and Polls
  • Testimonials
  • Weblogs
General Marketing
  • Branding (Positioning and Unique Selling Proposition)
  • Special Offers
Content Development Database Management
  • Content Creation
  • Content Revamp and Updates
  • Maintenance
Sales Support
  • Secure 24/7 Online Chat Support
  • Order Progress Monitoring
  • Telephone Assistance
  • Email (Pre Sales and Post Sales) Management

THE RESULT

At present, www.militaryplaques.com is ranked number one in some of the most popular search engines such as Google and Bing when it comes to keywords associated with the business.  More importantly, the site and the company itself has a large, and growing,  customer base in it's key military, government and police markets.  There is also a steady increase of daily visits to the website which has generated solid leads and new sales for The American Plaque Co. Through the sales support provided by The Northern Office, The American Plaque Co. is able to focus on its core business and produce some of the best hand carved wood plaques, desk nameplates, emblems, shadow boxes and other custom made wooden items in the market today.



Content Design

The research, authoring, editing, design and layout is key to all aspects of the marketing mix.  The Northern Office's team of marketing researchers, designers and programmers create sustainable marketing designs to increase your sales and profitability.

The Marketing Mix

TNO offers support and services throughout the "marketing mix" From concept to launch & sales to service we can help you .

Code Optimization

ImageThe 20/80 Rule

A number of small, but key, changes to a web site's code can have dramatic effects on the site's performance.  Click Image for more details

Search Positions

ImageSERP 101

Your site's Search Engine Results Position (SERP) is vital.  If you're not above the first page result's "fold" then click the image to read on ...

Marketing Integration

ImageThe Whole Mix

TNO draws from a broad base of marketing and sales skills.  This allows are clients to "cherry pick" from our services list as required.